The Luxembourg Digital Innovation Hub organises a series of talks, the L-DIH Talks, targeting industrial companies in Luxembourg. The talks will provide not only a detailed view of the steps and processes of digital transformation, but also an overview of the different providers and their expertise in this field that is as comprehensive as possible.
This series consists of 4 main sections spread over 8 short episodes. Discover the whole programme now.
Content overview of Episode 2
According to a recent Frost & Sullivan survey, 80% of customers base their choice of provider on Customer Experience
These are the trends that companies need to be aware of. Given the importance of Customer Experience in attracting and retaining customers, businesses must understand how easy it is to make important improvements.
A detailed Agenda will follow – Seats are limited. Allocation on a first come, first served basis.